Customer Satisfaction › Customer Satisfaction Survey

Customer Satisfaction Survey

We value our relationships with all of our customers. If you have purchased bulk borates from U.S. Borax, please tell us about your experience. If you do not have a PO number, you can still provide feedback to us using our Contact form.

Customer Information

First Name*

Last Name*

Company*

Email Address*

Phone Number

Purchase Order Number*

Satisfaction Survey

1. How would you rate your overall customer experience with U.S. Borax?

Worst Best

2. How would you rate the service provided by your customer service representative?

Worst Best

3. How knowledgeable was the customer service representative about U.S. Borax products & services?

Worst Best

4. How satisfied were you that our product met your quality requirements?

Worst Best

5. How satisfied were you that your order was received on-time and in-full?

Worst Best

Additional feedback or comments

Would you like to upload a file?

By completing this form, you are providing your personal data to U.S. Borax, a division of the Rio Tinto global group of companies, for use in our customer service survey. Your personal data will be processed in accordance with applicable privacy laws (including the California Consumer Privacy Act) and Rio Tinto’s global Data Privacy Standard. There are no legal consequences to your participation or refusal to participate. This is entirely a voluntary process.

View All Products

View All Applications

Customer Satisfaction Survey

Customer Information

Satisfaction Survey