Contact Customer Service

Americas | Asia-Pacific | EIMEA


The Dial Corporation acquired U.S. Borax’s consumer products division in 1988. Subsequently, Henkel acquired Dial in 2003. For questions about their products, please contact:

Americas


USBCSC-domestic@riotinto.com
+1 800 872 6729
Eastern United States
Niveen Abdel-Jaber
USBCSC-domestic@riotinto.com
+1 800 872 6729
Midwest and Western United States
Andre Green
USBCSC-domestic@riotinto.com
+1 800 872 6729
Specific U.S. Accounts
Gwen Camomile
USBCSC-domestic@riotinto.com
+1 800 872 6729
Canada and Specific U.S. Accounts
John Scott
USBCSC-domestic@riotinto.com
+1 800 872 672
Mexico, Central, and South America
Sebastian Gonzalez
USBCSC-domestic@riotinto.com
+1 800 872 6729
Manager, Americas Customer Service
Freda Hess
USBCSC-domestic@riotinto.com
+1 800 872 6729

Asia-Pacific

APAC hotline +65 66799316
Toll Free Line (North China) 10800 650 0580
Toll Free Line (South China) 10800 265 2553
Toll Free Line (Taiwan) 008 0665 1980
Email: CSC_RTMAsia@riotinto.com

Europe, India, Middle East, Africa

Customer Service: General
+49 6196 960080

UK, Ireland, and Nordics
Ina Pulber
RTM-CustomerService-NW-EUR@riotinto.com
+49 6196 96 00 42
Belgium and France
Bassine Simon
RTM-CustomerService-NW-EUR@riotinto.com
+49 6196 96 00 80
Germany, Austria, and Switzerland
Alexander Stolze
RTM-CustomerService-C-EUR@riotinto.com
+49 6196 96 00 61
Spain, Italy, Portugal, and Greece
Nicola Ventriglia
RTM-CustomerService-S-EUR@riotinto.com
+ 49 6196 96 00 81
Eastern Europe
Ina Pulber
RTM-CustomerService-E-EUR@riotinto.com
+49 6196 96 00 42
Northern and Western Africa
Bassine Simon
RTM-CustomerService-NAWA@riotinto.com
+49 6196 96 00 80
India, Bangladesh, Nepal, and Sri Lanka
RTM-CustomerService-MEAI@riotinto.com
+91 124 4992228
Pakistan
Bassine Simon
RTM-CustomerService-P@riotinto.com
+49 6196 96 00 80

U.S. Borax, part of Rio Tinto, is a global leader in the supply and science of borates—naturally-occurring minerals containing boron and other elements. We are 1,000 people serving 500 customers with more than 1,700 delivery locations globally. We supply 30% of the world’s need for refined borates from our world-class mine in Boron, California, about 100 miles east of Los Angeles.  Learn more about Rio Tinto

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