Boron Expert

Paola Carrillo

Paola Carrillo

Customer Service Representative


Prior to her role on the Americas customer service team, Paola was the business support officer for the U.S. Borax commercial team. She has in-depth knowledge of our agriculture product registrations, and works closely with sales and logistics to provide support for our customers. Previously, Paola spent 10 years in marketing, public relations, and journalism in her native Colombia.

Paola has a bachelor’s degree in corporate communications from Politécnico Grancolombiano University as well as a certifications in corporate social responsibility (CSR) from Politécnico Grancolombiano University and neuroscience for marketing and sales from the Business & Innovation Institute of America - BiiA LAB. She is fluent in both English and Spanish, and conversational in Portuguese.

U.S. Borax, part of Rio Tinto, is a global leader in the supply and science of borates—naturally-occurring minerals containing boron and other elements. We are 1,000 people serving 650 customers with more than 1,800 delivery locations globally. We supply around 30% of the world’s need for refined borates from our world-class mine in Boron, California, about 100 miles northeast of Los Angeles.  Learn more about Rio Tinto.

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