Boron Expert

Freda Hess

Freda Hess

Customer Service Manager


Freda manages the Americas customer service team based in Chicago. With more than a decade of customer service and operations experience, Freda is also an expert in:

  • Supply chain logistics
  • Inventory control
  • Customer communication and priorities

She has a bachelor of arts degree in communications from Millikin University in Illinois.

Customer Service Spotlight: Americas

:: Tuesday, March 26, 2019 :: Posted By Freda Hess
Customer Service Spotlight: Americas
When North, Central, and South American customers work with U.S. Borax, they put our 150+ years of experience and expertise to work, wherever and whenever they need us.

U.S. Borax, part of Rio Tinto, is a global leader in the supply and science of borates—naturally-occurring minerals containing boron and other elements. We are 1,000 people serving 500 customers with more than 1,700 delivery locations globally. We supply 30% of the world’s need for refined borates from our world-class mine in Boron, California, about 100 miles northeast of Los Angeles.  Learn more about Rio Tinto.

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